Free Shipping on all orders over $60

Frequently Asked Questions

Will sold out prints be restocked?

We do not restock prints after they sell out. We do this to keep our inventory fresh and constantly changing! Depending on inventory, some prints can sell out very quickly. We always announce new launches on Instagram and in our email newsletter so our customers know when new products are coming in the shop. All items currently in stock are listed on the website.

What is your return policy?

For sanitary reasons, we do not accept returns or exchanges at this time. If your product is damaged upon receipt, please contact us within five days. Buyer is responsible for cost of shipping both ways for returns or exchanges that are approved. Please be sure to order the correct size of product. See our sizing tips in the description of each item. Thanks for your understanding!

How quickly will my order ship?

Our products ship out within 3-5 days of purchase. We do not offer rush orders. The address that is linked to your Paypal account will be used for shipment of your order so please be sure it is correct before checking out. We are not responsible for change of address or packages lost or delayed in the mail system.

What is the fabric content of your knit headbands and blankets?

All of our knit products are made from cotton blend materials.

Can I pick up my order if I live in Provo?

Local pickup is not available at this time.

Lou Lou & Company
Sign up and save!

Get 10% off your first order and stay up to date with the latest releases.