All orders are typically processed and transferred to USPS within 5 business days of purchase (though we ask for a little extra time during our large sales and any new product launches). Please make sure the address is correct, including your Paypal and Apple Pay address if you checkout with either of those, as an incorrect address may significantly delay your order.
Lou Lou provides tracking on all orders through USPS.com.
In an effort to get your orders our faster, our shipping software will automatically combine shipments when it is able. However, we are unable to accommodate requests to manually combine orders or refund shipping charges. Orders that are combined result in a heavier package, which means more postage is required to ship the order.
